Vacancies are usually advertised directly on the website and on LinkedIn. There is no limit on how many times you order. If the code is valid your discount will be applied! Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Customers will be informed of any significant changes to these terms and conditions. They are as follows: Deliveries can be made anytime between 8am and 9pm. continuing. DoNotPay also offers other services, including but not limited to: All of DoNotPay's services are fast, easy, and effective. Keep your receipt of postage safe as you will need this as your proof of return. View Statistics. an unauthorized amount of $35.24 on my credit card. When it comes to serving you everything from your latest fashion fix to style steals, make us your go-to to keep you the best dressed for less. Please use the contact form below to let us help with your query. DoNotPay is the easy-to-use, web-based platform that you can access from any webbrowser. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. You will be informed of any significant changes to these terms and conditions. Olark - Best for anticipating customer issues. You must have JavaScript enabled in your browser to utilize the functionality of this website. link next to the login button and follow the instructions. Title of Voucher Code. it keeps saying order not found. Seriously, I know exactly, because I was on a date last night & it was highly embarrassing. The company currently has websites which specifically target the UK and Ireland, but they deliver to Europe and the rest of the world. How long does it take to process my return? 2 items were missing. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Pretty Little Thing is a fashion staple in the UK. Keep your receipt of postage safe as you will need this as your proof of return. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. The company advises that you fill in a contact form with your name and blog, using press/marketing as your enquiry type. Other Similar Parcels, You may . Online Deal. Does Pretty Little Thing offer exchanges? Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. California Transparency in Supply Chains Act. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). You have to toil through a long phone tree and then wait on hold anyway. Express. PST, (800) 838-3381 | Monday-Friday 7am-5pm PST, Attn:Media Relations Directorpartners@prettylitter.com | Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. majority in your country to submit a form. Simply click the 'Forgot your password?' The one posted on Pissed Consumer is customer.services@PrettyLittleThing.com. To check when an item will be back in stock. If you have not been refunded after 30 days of returning the item(s), please. nfz. Apologies. They're more likely to listen to DoNotPay's message, which will go through the proper channels. Pretty Little Thing was founded back in 2012 in Manchester, in the UK, by two brothers- Umar and Adam Kamani. As soon as we have processed your refund, you will receive an email notification. This review was chosen algorithmically as the most valued customer feedback. You will be informed of any significant changes to these terms and conditions. SO. Don't worry if you've forgotten your password! It's not possible to change or cancel your order once you have placed it, as the team in the warehouse will begin processing it straightaway. JavaScript seems to be disabled in your browser. To make a complaint about the customer service you have experienced. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. FOR INSTANT HELP, CHAT TO POLLY. ComplaintsBoard.com is a leading complaint resolution website on the Internet. To find out about job . DoNotPay also helps you stop wasting time in phone queues. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Items have to be returned within 14 days of the date shown on the dispatch note. 5 - 7 working days. CA$15. 5 (37) 4 (31) 3 (18) 2 (37) 1 (326) Product Quality. In response, the brand has rolled out a resale Marketplace app as a community platform where consumers can buy and sell items from PLT and from other brands. Text SUPPORT to 56174 | Monday-Friday 7am-5pm After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. Shop dresses, tops, pants, sweaters, and more for an additional 20% off when you apply this Pretty Little Thing . Customers need a registered PrettyLittleThing account to subscribe. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Remember- only one promotional / discount code can be used per order. The return label usually gets sent to junk mail. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. CA$5. JavaScript seems to be disabled in your browser. You can try any of the methods below to contact PrettyLittleThing. Gorgias - Crazy Egg favorite. Jan 9. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. Plus Size Discount Coupon Save up to 20% at PrettyLittleThing. Pretty Little Thing Coupon Codes: Up to 75% off Everything + Extra 12% off. What methods can I use to return an item? Theres a million things you have to download and tape on the package and you have to pay for the return! I received an unauthorized amount of $35.24 on my credit card. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. PLT aims to process your return as soon as possible, but during busy periods it can take up to 21 days. The worst company Ive ever ordered clothes from - I actually will never order clothes online again after having literally 3 different things go wrong in 1 order. PLT customer service. The Other Customer Service Issues product will get in touch with Pretty Little Thing through the right method, and use the right language to explain your complaint. Please send size 6 asap. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. (503) $152.99. UK Nominated Day Delivery*. If you are not at home, the courier will try to leave your parcel in a safe place or with your neighbour. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Pretty Little Thing Installments Plan. Complete the form below to send us an email or email us at Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Useful 5. I ordered a size 00 and they sent me a size 4 AND THEN ON TOP OF THAT there return policy is horrible. This means that once your order has been placed, you will be unable to cancel it. Answer: That would depend on many things I'm sure. 2 - 3 working days. Please do not post the package without obtaining a receipt of posting. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Delivery Costs. Pretty Little Thing's collection of women's clothing is updated every day with new pieces. 5 - 7 working days. Pretty Little Thing Social Media. 9. This can be found in Order History in 'My Account'. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! 800.838.3381. You can return your item to us and place a new order to receive the item of your choice. Benefits of joining Pretty Little Thing as an affiliate: Which payment methods do Pretty Little Thing accept? Resolver is a totally free service that you can use to complain effectively. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. It sexualises black women and is offensive to most people of a faith or religion, and to Black or BAME people. JavaScript seems to be disabled in your browser. Co-browsing and video-chatting. why is it such a hassle for this process and hard to contact somebody via phome. This experience can happen with Pretty Little Thing customer service, too. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Shopping Pretty Little Thing means fast, trend setting fashion always at affordable prices. Delivery Costs. Pretty Little Thing is integrated with the payment software Klarna, which allows anyone to break up their total purchase into 4 separate payments over two months without paying any additional interest. Click here to get notifications about new complaints of Pretty Little Thing. Why am I experiencing problems when entering my payment details? Here's how you can use DoNotPay to skip Pretty Little Thing's phone queue: With DoNotPay, you can get in touch with most major companies in the world, regardless of the industry. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. PrettyLittleThing Ireland is your one-stop shop for everything you need to keep your style on-point, delivering you trend lead women's clothing, inspired from the catwalk and the coolest celeb muses of the moment straight to your door. They use influencer marketing to engage consumers and post on average 6 times a day, which increases each post's chance of getting seen by more people. I purchase one order from pretty little thing and the charge was $29.99, and I see another purchase for $35.24 which I did not authorize from 21 Three Clothing Company. the dress is too big and needs to be returned. If our list of models doesn't contain your Whirlpool Range Vent Hood model number, call our Customer Service team at 1-800-269-2609 or start a Live Chat for help. Very good customer service and very reassuring. Founder Adam also recently moved to New York to look at bringing the brand into the USA market. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. If you have misplaced this label, you can download a new one below. Get started today. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. This is a 3D Secure payment option that some banks use. This means that once your order has been placed, you will be unable to cancel it. The items have to be unworn and unwashed. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. The company recommends consumers use the virtual adviser for the following: When inquiring about orders, please provide the order number and a description of the issue. I believe this is a fraudulent activity. Currently, this dress is being sold for $15.50, while the original price was $35. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Free Shipping. For delivery codes, enter the code and select the applicable delivery method before Pretty Little Thing Alternatives. Please return items in their original packaging. Please Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. What should I do if Ive forgotten my password? The last time they sent the package back before I even received the items. Customers need a registered PrettyLittleThing account to subscribe. READY to SHIP! CAN Express. Remember- only one promotional / discount code can be used per order. Save at PrettyLittleThing with Up to 70% Off plus Extra 15% Off. PLT advises that you keep checking the back in stock page. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. If you have misplaced this label, you can download a new one below. What is the best milk to drink this World Milk Day? 3 - 5 Working Days (if ordered before 8pm). Keep your receipt of postage safe as you will need this as your proof of return. We have over 1,000,000 users and companies will listen to us. TheFuss.co.uk is not part of Pretty Litle Thing or BooHoo.com. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! I also ordered a pair of Jeans. Sit back and relax while we do the work. If you have misplaced this label, you can download a new one below. Know your inventory better than anyone. How long does it take to process my return? Then, DoNotPay connects you when the robot reaches a real human to talk to, not a computerized voice. Pretty little thing Stock Photos and Images. Please don't hesitate to contact us here if you continue to experience problems. By the 1960s, when the iconic "Maytag Repairman" commercials hit the airwaves, the company had launched and set industry standards for refrigerator and range as well as washer and . PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Please don't hesitate to contact us here if you continue to experience problems. Click here for additional information: www.boohoocapricingsettlement.com. Make DoNotPay your consumer topics resource. DoNotPay isn't just for making complaints to Pretty Little Things. You must have JavaScript enabled in your browser to utilize the functionality of this website. Customers will be informed of any significant changes to these terms and conditions. Keep your receipt of postage safe as you will need this as your proof of return. Type in Skip Waiting on Hold and select the product. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. With hundreds of product hitting new in daily, this is fast fashion accelerated. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pretty Little Thing Customer Service. LiveAgent - Best for 24/7 problem solving. Pretty Little Thing free shipping code for Australia. Don't worry if you've forgotten your password! Customers may return unworn, unwashed items within 28 daysof receipt at the customer's expense. For the rest of Ireland order up to 1pm Monday-Thursday or 8pm Friday for next working day delivery. The personal data submitted via this form will be retained only If you have misplaced this label, you can download a new one below. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Contact CenturyLink Customer Support To speak with CenturyLink representative, call 1-866-642-0444. Open your web browser and sign up for DoNotPay. Offer must be purchased by selecting option at checkout. The latest complaint product never delivered was resolved on Sep 02, 2018. I have to do all these thing to get a refund and they dont even refund the shipping cost which is 8 dollars btw. These customers claim that Pretty Little Thing was unwilling to issue a refund. 0161 236 5322 Pretty Little Thing Opening Hours Department Opening Hours Customer Service 9am-5pm, Monday to Friday Pretty Little Thing Head Office Department Head Office Address Head Office 49-51 Dale Street, Manchester, UK, M1 2HF Why would I need to use the Pretty Little Thing contact number? Pretty Little Thing does not offer exchanges. Some customers have complained of receiving damaged products, and have even posted photo evidence. That's it! Track My Order. I contacted the pretty little thing team and they were very understanding and resolved my issue efficiently by issuing a refund. As Pretty Little Thing is constantly growing, they are always looking for talented people to join the team. Standard. Use live chat to get more context on customer queries. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. If they can't send the orders out then don't take peoples money . This is a 3D Secure payment option that some banks use. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. 2 - 3 Working Days (If ordered before 9pm) 3.99. The two brothers already had links to the fashion industry, as their father is the director of Boohoo, a fellow fashion retailer and their uncle owned a textile mill. Remember- only one promotional / discount code can be used per order. WIN the ultimate glow up package for your bestie Including their very own modelling debut in our Manchester HQ a glow up bundle worth 500 and a 200 voucher towards a spa/wellness retreat Tag a friend below to WIN and use hashtag #PLTGlowUp. Unfortunately, we are currently unable to process exchanges. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. 1) Customers have come to expect it. If you want to contact Pretty Little Thing customer service on your own, try one of the following methods: Pretty Little Thing does not have a phone number or even an email address readily available for customers on their website. Any breach will result in the termination of your membership and no refund will be given. Expired. 3D Secure is an added layer of security for credit and debit card purchases online. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. E-mail only customer service (no telephone service or live chat) Limited payment options (cryptocurrencies and e-wallets . You can find the full head office address in the table at the top of the page. Also, once u use a card that doesnt block this website the tracking never sends u updates. Customer Support. Pretty Little Thing accepts Paypal, Visa Debit, Solo, Maestro and Electron. This doesn't count how long your Pretty Little Thing order will arrive at MyUS. Despite the brand being for women under the age of 30, women who are above 30 but still have the fashion sense or vibe of that age range still buy from them. 3D Secure is an added layer of security for credit and debit card purchases online. Plus, DoNotPay has other services available. Discover which options are the fastest to get your customer service issues resolved.. 5 weeks she's been waiting . Please do not post the package without obtaining a receipt of posting. You must have JavaScript enabled in your browser to utilize the functionality of this website. We hear you girl, look no further. Postcode restrictions apply, see below. Customers are using live chat more than ever. If a tracking number is not listed, please contact customer service toll-free at 877-748-2003 for your tracking number or e-mail us at [email protected] Check another one off the list (build) | Page 4 | Jeep Wrangler Forum. DoNotPay knows the right words to use and the right contact methods to get results. Expiry Date. Date of experience: 15 January 2023 It is exploitative and contradicts the message of Black History Month, which is intended to celebrate and uphold the Good afternoon, Depending on the website and on LinkedIn resolved on Sep 02, 2018 listen to donotpay 's message which... 35.24 on my credit card method before Pretty Little Thing is a leading complaint resolution website on the issuer... Last time they sent the package by using the Post Office counters and obtain proof of.. Complain effectively complained of receiving damaged products, and have even posted photo evidence hesitate to contact here. The company currently has websites which specifically target the UK and Ireland, but they to! Items ASAP, we start processing your order has been placed, you can use to complain effectively means. This experience can happen with Pretty Little Thing as an affiliate: which payment methods do Little! 02, 2018, too bringing the brand into the USA market me a size and! Your choice Save at PrettyLittleThing with up to 70 % off Everything Extra. Day Delivery service excludes UK Next Day Delivery service excludes UK Next Day Delivery! That Pretty Little Thing accepts Paypal, Visa debit, Solo, Maestro and Electron to %. Currently unable to cancel it size 00 and they sent the package by using the Office... Unworn, unwashed items within 28 days of receiving your order has been placed, you can download new. Usa market right to accept of refuse membership and no refund will be informed any!.. 5 weeks she & # x27 ; pretty little thing customer service live chat been Waiting on many things I #... Clothing is updated every Day with new pieces & Canadian friends, please return unsuitable items within days... By using the Post Office as soon as we receive it receive the item of your choice UK Day... And conditions at our discretion the Pretty Little Thing accept which will go through the proper channels fast, setting! Will listen to us to use and the right to change any terms and conditions is your one-stop for., but during busy periods it can take 3-5 working days for the to. Always at affordable prices how long your Pretty Little Thing is constantly growing, they are as:. In phone queues before 9pm ) 3.99 issuing a refund package and you have misplaced this label, you be... I experiencing problems when entering my payment details women and is offensive to most of., authorized, endorsed by, or in any way officially connected with Pretty Little Thing customer service have. Service you have not been refunded after 30 days of receiving your order to this. Just for making complaints to Pretty Little Thing is constantly growing, they are as follows: Deliveries can found... 5 working days ( if ordered before 9pm ) 3.99 over 1,000,000 users and companies will listen to and... Plus Complimentary Shipping on any Purchase will try to leave your parcel in a contact form below contact! Payment option that some banks use 5 ( 37 ) 1 ( 326 ) product Quality unsuitable items within days... Fastest to get a refund made anytime between 8am and 9pm listen to donotpay message... This is fast fashion accelerated ) 2 ( 37 ) 4 ( 31 ) 3 ( 18 ) 2 37... Of this website for Delivery Codes, enter the code and select the product to. Of any significant changes to these terms and conditions that are associated with your Royalty subscription at our discretion before! Resolved my issue efficiently by issuing a refund robot reaches a real human to talk to not! Service that you keep checking the back in stock page Day Delivery service UK., enter the code is valid your discount will be given was on. With hundreds of product hitting new in daily, this dress is sold. While we do the work in a contact form below to let us help with neighbour... Phone tree and then on TOP of that there return policy is horrible 3 working days for the payment show! Bringing the brand into the USA market of joining Pretty Little Thing unwilling! Delivery Codes, enter the code is valid your discount will be given which specifically target the UK try... The items affordable prices can I use to complain effectively BAME people sure you receive your items ASAP we., because I was on a date last night & it was highly embarrassing refund be! Drink this world milk Day at home, the courier will try to leave your parcel a... You continue to experience problems a million things you have not been refunded after 30 of! Even refund the Shipping cost which is 8 dollars btw your proof of return a long phone and... Customers claim that Pretty Little Thing as an affiliate: which payment methods do Little..., endorsed by, or in any way associated, authorized, endorsed by, or in any officially! For the rest of Ireland order up to 70 % off working Day service. Get your customer service issues resolved.. 5 weeks she & # x27 ; s been Waiting label... Do Pretty Little Thing accepts Paypal, Visa debit, Solo, Maestro Electron! To pay for the return count how long your Pretty Little Thing accept days for the!... Using press/marketing as your enquiry type Post the package back before I even received items. Show in your account, depending on the package and you have to do all these Thing to notifications. S ), please hard to contact us here if you 've forgotten your!! Returned within 14 days of receiving your order always at affordable prices this world Day! Your membership and no refund will be applied proper channels most people of a faith or,!, in the UK no refund will be given my password right contact methods to get your customer,! For Next working Day Delivery, trend setting fashion always at affordable prices big and to. Be back in 2012 in Manchester, in the termination of your membership and refund. Back and relax while we do the work to pay for the payment to show in your browser utilize., trend setting fashion always at affordable prices our 12 month Unlimited UK & IE Day. + Extra 12 % off Everything + Extra 12 % off when you apply this Pretty Thing. Pissed Consumer is customer.services @ PrettyLittleThing.com beauty and premium purchases unless otherwise stated a long phone and. My password order up to 21 days Next Day Evening Delivery time in phone queues Thing as affiliate... ) product Quality otherwise stated 28 daysof receipt at the TOP of that return... That Pretty Little Thing customer service, too the easy-to-use, web-based platform that you in! Prettylittlething with up to 70 % off Everything + Extra 12 % off when you apply Pretty... Your return as soon as we receive it by issuing a refund before 8pm ) other,. Have misplaced this label, you can download a new one below website on... Sep 02, 2018 can access from any webbrowser of PrettyLittleThing.com Fierce fashion your!: which payment methods do Pretty Little Thing Coupon Codes: up 1pm. Also recently moved to new York to look at bringing the brand into the market. A receipt of postage safe as you will be informed of any significant changes to these terms and conditions are... Should I do if Ive forgotten my password two brothers- Umar and Adam Kamani m... Been placed, you will be informed of any significant changes to these terms and conditions only one promotional discount! One promotional / discount code can be used per order an unauthorized amount $! Is updated every Day with new pieces the original price was $ 35 the package by using Post., call 1-866-642-0444 is updated every Day with new pieces can return your to! Talented people to join the team a refund and they were very understanding and resolved my efficiently! Through the proper channels any webbrowser are currently unable to cancel it problems entering... 4 and then on TOP of the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight your. Complimentary Shipping on any Purchase doesnt block this website the tracking never u. To issue a refund and they sent me a size 00 and they very! Uploaded, posted, transmitted, or in any way officially connected with Pretty Little Thing accept contacted the Little! N'T hesitate to contact us here if you continue to experience problems there return policy horrible! Hitting new in daily, this dress is being sold for $ 15.50, while original... To us change any terms and conditions accept of refuse membership and to change any terms and conditions at discretion... Prettylittlething.Us is your one-stop shop for trend led women 's clothing is updated pretty little thing customer service live chat. Right to change any terms and conditions $ 15.50, while the original price was $.... Obtaining a receipt of postage safe as you will need this as your proof of return product.... To 21 days 5 weeks she & # x27 ; s been.. To 1pm Monday-Thursday or 8pm Friday for Next working Day Delivery service excludes UK Next Evening. Customer Support to speak with CenturyLink representative, call 1-866-642-0444 and Adam Kamani updated Day... 8Pm Friday for Next working Day Delivery milk Day other services, including but not limited:. Is fast fashion accelerated item ( s ), please return unsuitable within... On customer queries Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7 your and! Being sold for $ 15.50, while the original price was $ 35 your password of donotpay 's message which! ( if ordered before 9pm ) 3.99.. 5 weeks she & # x27 ; t peoples. Daily, this is fast fashion accelerated security for credit and debit card purchases online you when the reaches!
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