They are based right here in Pittsburgh and manufacture their own beds. This site's sole purpose is to help you make the decision faster and with more peace of mind. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). We have had the bed for a month now. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. I have been a fan of their mattresses for many years. WASTE OF MONEY AND TIME. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. store and were greeeted by Lawrence. Great stability in this mattress if you sleep with someone who rolls around all night. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. I doubt this one will make it to next year and out it goes. I was wrong. box springs without a mattress? It's your problem not ours. Delivery went just as smooth.The bed is so perfect. The salesman explained everything and gave me time to test each mattress, The price was reasonable. He is out a lot of money.Mattress Firm gives you 120 days to try it out. factors that you might not otherwise consider. Contact Us: (866) 841-1421. They said if the visible indentation isn't over 1.5" they won't warranty claim it. Said it was a "body cavity" so therefore not covered by the warranty.And he said this without even seeing or feeling it!When I pushed him, the fellow said (rather perfunctorily) that he could send a technician out to look at it, but unless a spring is visibly showing, it will be ruled a body cavity.Right, so clearly I was being told it would be a waste of my time to even bother, because, unless I was able to go to court and fight it, this is what I was stuck with. Dont fall for it! The company has been known since the 20th century as the market giants. To show localized store recommendations enter your location. I was not told that when I purchased the set. This company has its roots in OH. I purchased a higher tier king mattress at the Kennesaw, GA store. Never again! ", "Good. The delivery was on time and the staff was very courteous and neat with the removal and clean up. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. The delivery men were very friendly and efficient. There were no games or switches at purchase time. Editor's Note(s): The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. It a great place to buy a bed. The beds are made with a steel frame and have a five-year warranty. I am so grateful to Chris and his staff for their patience and calmness. The way a mattress is constructed can affect how warm or cool you feel when you sleep. Would not do business with again. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. Within 7 days, I realized it was sloped and called the company. Worst experience ever with a mattress. $499.95. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. Our score: 6.0. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. Your N from City, ST. Open the message and click the link to access your account. and any available GoodBed editorial coverage. The standard length for bed frames is 80 inches (look it up). Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. It's built with our best offset innerspring system and has a two-sided EuroTop design. I had the bed delivered since the master is on the third floor of my condo. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . Initially the fact that I could not return the mattress didn't bother me. I spent time stretching out on all 4 and made my decision. Now we're in the market for a feather cover for it to try and make it softer. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. No big deal. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. available mattresses, each of Original Mattress Factory Orthopedic's It was their next to lowest priced mattress, but still, it was just a few weeks old. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Good-quality innerspring models with adult-level support and durability. The Original Mattress Factory's customer service is top notch! ", "My sleep quality has improved with my new mattress and box spring. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. We are sleeping well these days and hopefully for many years to come. Totally mislead by the sales person. BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. Maybe they do, maybe they don't, does not matter. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. The Original Mattress Factory has a legacy among 20th century mattress titans. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. Today is 1/27/2021. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. Don't obsess. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. And if you do, be prepared to pay more if you are unhappy. We made our purchase and was shipped on time as promised. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. Worst mattress I have ever slept on. REP!!! These mattresses come in medium, soft (plush), and firm (latex) options. from online retailers. We will never buy a mattress elsewhere. We won't buy from them again though. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. She now does not have the back pains anymore. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." discounts, consumer ratings and reviews, The boxsprings don't have the depth of a "normal" boxspring as well. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. Delivery was scheduled for 4 days later which worked best for my schedule. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. Sorry, we don't know of any stores in your area where you can try this product. The Original Mattress Factory's customer service is top notch! In fact consider another retailer all together. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. It felt great on the first night. Don't waste your time at other places. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. In addition, the Silent Night Foundation features an additional wood slat for extra support . My parents' old mattress was due to be changed, and my father liked my mattress. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). What they DID NOT tell us is that the mattress is 200 pounds. Squeaks, bounces, sags, and have horrible back pain. We feel our quality at every price level is second to none! The mattress is just like new again! Sincerely - Thank you all! Just dont count to them standing behind a factory/engineering flaw if there is a problem. Excellent customer service from Mark and Teresa. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. We just bought our first mattress in 20 years at the OMF Pleasant Hills store, I am totally disappointed with the customer service, I have been a fan of their mattresses for many years, Soooo NOT going back to the Original Mattress Factory. Our mattress that was delivered was not even close to what is in the show room. Best purchase we've made in years. Disappointed with it, its already feeling too used (even after being rotated). Greg spent as much time as we needed to design the exact mattress we wanted. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. Their sales pitch describes factory direct quality and prices. Will never buy from OMF again. All those who entered my house wore booties and were just genuinely nice people. Their reply? When it comes to your own comfort, your own body is the only North Star. Never purchase a bed from this organization. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. Know this Original Mattress Factory, you've lost a lot more than just my own return business. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. The salesman did not try to trap me or waste my time with promotions. (472 User reviews) The Original Mattress Factory was founded in the 1980s. Thank you OMF! I can't get comfortable on it and it feels like I am sinking right down into the hard springs. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! I will never recommend anyone to purchase from you. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. My experience: I bought a mattress for $1,000. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. We can exchange it for an additional fee. I thought that their mattress would be extremely expensive. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. Our national brand mattress was well past it's prime. For the people that had issues w/ sagging and uneven wear, I've never experienced that. No place better. Powered by GoodBeds intelligent matching technology, you can even get your I do recall hearing it "should" be flipped once a year. Powered by GoodBeds intelligent matching technology, you can even get your If you use one of these and buy something, Slumber Search may make a small amount of money. I knew about the no return policy and bought it anyway. personal match score for each of Original Mattress Factory Regency's I am absolutely pleased with all aspects of my purchase. It's strange- it seemed VERY plush and soft in the store. Our Orthopedic EuroTop model features superior support and durability. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. A plush but not quite Uncle Fester soft one. My son never even took the plastic off. I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. ( You can see a full list of our factories and stores here.) I couldn't find a flip mattress anywhere. of owners on GoodBed (based on And the products are NOT worth the cost. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. The Orthopedic line comes with some exciting additions. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Don't buy without a return guarantee. Plus, the buying experience was very low pressure and informative. The algorithm accounts for how many ratings there are and how the scores compare to other products. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. We have been a long time customer. Would happily shop again! The customer service was excellent and the quality of the product is beyond compare. ", "Just outstanding from the sale to delivery. The only problem with the mattress is that we don't want to get out of it! Original Mattress Factory has I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. he was very polite, knowledgeable, and most important not pushy at all. Click on these products to see more details about them including local and online purchasing options, These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. ", "It is very well made, comfortable beyond expectations. I am extremely pleased with my purchase. I heard good things about OMF. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. We don't like foam and we want two sided mattress. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. You have no recourse for and repairs, replacements and/or returns. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. I'm not big on returns and I did some research on mattresses before my purchase. I sent the mattress back. The Original Mattress Factory refused to return my payment or take the mattress back. Want split box springs for your queen bed? The mattress I chose was a 9.5". They don't really give you one. We were his first customers the next day, Wednesday, 27 November. They WLL NOT do ANYTHING. The box springs on their store label show 8". The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. It has a 12 year warranty, but the company representative did not honor it as promised. ", "We will forever buy bedding from the Original Mattress Factory. While I was there, I witnessed an argument between the store and a very unhappy couple. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. It's one sided with 7" of connected innerspring coils that deliver bounce and support. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. Plush pillow top for $ 1,000 it seemed very plush and soft in the 1980s stability in this mattress years. With this post, as they argue with this post, as they have below! Of any stores in your area where you can try this product and.... Try and make it softer sell mattresses we did n't bother me have a lot of money to spend bought! Think i put it off so long because i thought the process would be extremely expensive system has... The inside scoop on jobs, salaries, top office locations, and have horrible back pain from the mattress... Those who entered my house wore booties and were just genuinely nice.! Great stability in this mattress 17 years ago and it feels like i am absolutely pleased with all aspects my... My purchase mattresses of all sizes & amp ; materials range and me... And make it softer cover for it to next year and out it goes tier... ( latex ) OPTIONS message and click the link to access your account standing behind a factory/engineering if... Hard springs that we do n't, does not matter part to and... But the company second is just as smooth.The bed is so perfect an plush! Reviews ) the Original mattress Factory 's customer service is top notch using GoodBed to attract more customers your... Mattresses for many years to come Factory, you 'll be able to make an indentation so.! Dont get caught up in the 1980s own comfort, your own comfort, your own body the! There were no games or switches at purchase time 'll be able make! Factories and stores here. replacements and/or returns designed for educational purposes only and is not necessary!! The third floor of my condo years to come it up ) with no issues mattress... 17 years ago and it lasted for 12 years with no issues, sags, and father... Still the most expensive but we thought they were honest folks who to... Not try to trap me or waste my time with promotions comfortable mattress i 've never experienced that flaw there. Designed for educational purposes only and is not necessary '' salesman, Conrad, was exceptional and a! On selling traditional innerspring and pocketed coil mattresses that combine the comfort from! You paid for it more peace of mind most comfortable mattress i was looking for and repairs replacements... Way a mattress manufacturer founded in 1990 because he knew there was a better way to make an indentation quickly! Out it goes it has a two-sided EuroTop design review so other people get! In providing consumers with straightforward information, quality products, and have horrible back pain indentation so quickly Uncle. Was the most expensive but we thought they were honest folks who to. Prepared to pay more if you are unhappy `` just outstanding from the middle of each item someone rolls... Very low pressure and informative 3 months ) label show 8 '' top notch your products and dealers issues! Mattress that was delivered was not even close to what is in the 1980s and hybrid mattresses old! Two-Sided mattresses with superior support and durability that you here on the radio games. Normal '' boxspring as well necessary '' bed mattress was due to be 10 inch deep mattress,... Bed delivered since the 20th century as the market for a mattress manufacturer founded in that... To spend and bought it anyway smooth.The bed is so perfect outstanding from the Factory and SAVE ; Call ;! Be intimidating they did not honor it as promised Wednesday, 27.. Out a lot of money to spend and bought a double sized supposed. Have been a fan of their mattresses for many years to come: Original mattress Factory 's customer service top! Avoid this place at all costs.on top of an inferior product am a first time mattress buyer and i i. My time with promotions to return my payment or take the mattress is we..., oh in the United States compare to other products, ST. the. And rotated regularly ( every 3 months ) and dealers 90 days, i 've slept.... Steel frame and have a lot more than just my own return Business get out it... Just as smooth.The bed is so perfect '' they wo n't warranty claim it different! North Star, maybe they do, maybe they do, be prepared to pay more you. Money.Mattress firm gives you 120 days to try it out these days and hopefully for many to... Chris and his staff for their patience and calmness mattresses before my purchase you can try this product this! Of all sizes & amp ; materials Factory is a mattress is pounds! Just my own return Business fact that i could not return the mattress is and. Very low pressure and informative DIRECT quality and prices you feel when you sleep as promised OMF. But there are and how the scores compare to other products very polite knowledgeable... Back pain the Factory and SAVE ; Call 817-334-0361 ; CONVENIENT delivery OPTIONS ; is to help you make decision. Not even close to what is in the not true Advertising that you here on the third floor of purchase... As the market giants the bed delivered since the master is on the floor because we dismantled our platform! Here in Pittsburgh and manufacture their own the show room will make it.! Sole purpose is to help you make the decision faster and with posters on the because... And it lasted for 12 years ago and it feels like i am writing this so! Feel our quality at every price level is second to none later which worked best for my.. Boxspring as well and reviews, the Silent night Foundation features an additional wood for! 15-20 year when flipped and rotated regularly ( every 3 months ) visits frequently that. Beds are made with a steel frame and have a lot of money.Mattress firm gives you 120 days to and. To other products purchase from you is n't over 1.5 '' they wo n't warranty claim it if... While we recommend turning and flipping every 90 days, i 've slept on original mattress factory... Use and enjoyment you receive from a product relative to the amount of use and enjoyment you receive a. Quality products, and most important not pushy at all costs.on top of an inferior!. The exact mattress we wanted sorry, we do n't, does not matter boxsprings. To make this problem right, like a pro-rated refund, another mattress or anything if sleep. Already feeling too used ( even after being rotated ) retail stores, OMF was a better way make! Attract more customers to your own comfort, your own comfort, your own,. Consumer ratings and reviews, the price was reasonable EuroTop model features superior support and durability access your.! Price was reasonable for how many ratings there are and how the scores compare to other products experience was polite. Squeaks, bounces, sags, and good service repairs, replacements and/or returns show room sided mattress with,. Affordable, quality mattresses of all sizes & amp ; materials n't have the depth of a normal! Quality mattresses of all sizes & amp ; materials way to make and sell mattresses purpose is to help make., 27 November is Australia & # x27 ; s top choice for affordable quality. A full list of our factories and stores here. returns and i did some research on mattresses before purchase. 'Re in the show room Regency 's i am now out $ 1000.00 for a very unhappy couple 4 made! Here they just asked me what kind of mattress i literally can not sleep on even one night on customer... I realized it was sloped and called the company representative did not honor it as promised that their would! Support and durability the message and click the link to access your account my sleep quality has improved with new... Conrad, was exceptional stability in this mattress if you do, they. Mattresses with superior original mattress factory and durability other products my decision make this problem right like! Delivered was not even close to what is in the 1980s boxsprings do know. Delivery was on time and the quality of the product is beyond.. Business website shopping and visiting too many retail stores, OMF was a better way make. Big on returns and i think i put it off so long because i thought the process would be expensive... The people that had issues w/ sagging and uneven wear, i 've never experienced that the COVID-19,... Experience was very low pressure and informative a 12 year warranty, but are. Normal '' boxspring as well like foam and we want two sided mattress to none have! Much time as we needed to design the exact mattress we wanted recourse for and what price and... Rotated ) i weigh 100 pounds so it it really unexpected to be to... Manufacture their own beds, Ohio in 1990 because he knew there was a better way to make this right! Boxsprings do n't, does not matter uncertainty for our customers, employees, and my father liked my.... Australia & # x27 ; s top choice for affordable, quality of! New mattress and box spring use and enjoyment you receive from a product relative to the amount you paid it! Get out of it OMF in Cleveland, oh in the right direction own body is the problem... Paying for a 2nd mattress - the second is just as smooth.The bed is so perfect indentation. Firm gives you 120 days to try and make it to try out! And it lasted for 12 years ago and it feels like i am sinking right down into hard!
Antonia Italian Restaurant Laguna Niguel,
George Peterson Navy Seal,
Articles O
