Im sorry to hear this. Atlantic City, New Jersey 08401 All rights reserved.Some products may not be available in all states. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Allentown, Pa 18104 Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. And a lot more. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. The broker did not receive any severance, so he was stuck with huge liabilities. I have been in an out of court with them in Johnson County, KS. I am worried about dealing with Selene Finance because of all the forums I have seen about it. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. They said they will take if I go to Walmart on May 31st. But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. Consumer payments were going to bankruptcy order. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. I was also offerred a forebearance program. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. At best Selene is a poorly run company. I've also contacted my states Governor, both Senator's and my districts congressman. Popular Searches. I've been in "negotiations" with them for over 2 years. I am in the midst of this horrible experience and concerned about what will happen next. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Forged me to modification but I didnt sign. 5. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. WTH they told me interest. Fax us at (866) 926-5498. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. Mar 02, 2013 10:52 am EST. Which I declined. I have been in my home making on time payments since 2008. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. CLASS ACTION LAWSUIT. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. Just for everyones information Selene is now a mortgage company. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Karma is a ### Selene! New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . <> At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. I have talked to several people at Selene and I think they are truly a bunch of ###S! New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. The storys up above are so much like my story. I finally got a "back up" number from the complaints department. Im a victim of Selene finance. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. This destroyed both out credit and since we had been reported we were unable to refinance. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. The payments were at an amount I could now afford. Can someone please help me!! I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? What's up with them? Company is unwilling and apparently unable to provide the customer with a pay off letter. I have only been with them for three months and my mortgage already going up. They are VERY concerned. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. It is destroying my credit. I was making my payments up until April Hello. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Now they are starting foreclosure stating I am in default. The letters they sent were from Ajia Laird, Loss Mitigation Department. On March 17, 2021 the final payment was made on the above noted property. Don't know forgered signature. I was hit with a $75 late fee. I feel very worried as they seem like they are still in the stone ages! Click here to get notifications about new complaints of Selene Finance. Understand that Selene makes the least amount of money by modifying your loan. Ford Fusion Lawsuit How to Deal With the Costs Associated With an Accident, Coast to Coast Computer Products Class Action Lawsuit, Farmers Insurance Settlement Could Impact NJ Health Exchange, Risperdal Lawsuits Class Action Lawsuits, What Steps to Take After Being Injured at Work, Collecting Information to Build a Western Express Class Action Lawsuit, Collection Agency Litigation How to Win a Lawsuit Against a Debt Collector, Immigration Lawyer NYC How to Choose a Good One. Please contact me. How can we find a reputable lawyer to file a class action? Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. I surely hope they have this option. 27 comments I do believe they just want to sell my house cause they won't let me resolve the issue. Thank you. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program I am now sending a check by registered mail to them for my third payment. I was under forbearance with my old mortgage company. I live pay check to pay check and I have always paid my mortgage payment. To whom it may concern: Not evicted yet but it is coming!! Worst company ever not sure why no one is investigating them for fraud and scammer customers. 1 0 obj I end up paying an amount that is completely different from the statements. where you can easily view transaction history, make payments and obtain information Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. I have yet to get confirmation in writting and they will not take the $30. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. Theres just no justice in it all! Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. What information do I need to know if I should be a part of the law suit against Selene finance. www.TheDailyComplaint.com. My mortgage was also sold by Flagstar to Selene. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. How long does it take to realize that they need to pay the money back! So I call Selene and I am told the lender was no longer willing to work with me my only option was to pay a full payment plus another half payment to catch up on the payment I had missed less than 15 days before, so February 2018 I managed to scrape up enough for the 1st payment at almost $1300. Selene Finance Class Action Lawsuit. If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by Oh my goodness! Go figure. This is in follow up after a conversation with Selene customer service. They negotiated the check on the 27th. They have made alot of money off us debt slaves, not that anyone cares. I as well feel that something very wrong is going on. Had a fire in 2017 and they took all but about a tenth of the money. I am not pleased at all! I would love to get some more information on this lawsuit before I lose my home and Im on the streets. We are prepared to discuss your situation and help determine the best course of action for you. Nothing about their practices or handling of a purchased mortgage makes sense. I would also be interested as they manipulated our loan. Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. I've never been late with payments. They requested that I put a stop payment on the check and pay them over the phone for Jan. I hope there is a class action suit on this company, But I doubt it will happen. CFPB I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Credit card companies are not required to give a grace period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Now here it is 2022, we're $35,000 in the arrears. My mortgage was also just sold to Selene Finane by Flagstar Bank. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. endobj We are also current on our loan. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. Selene is now telling us that we can be foreclosed on.. Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. They said no. Selene Finance. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. And violating a chapter 7 discharge Rushmore loan management did. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Why should you learn more about the Selene case? I am going to an attorney and start legal action. Good luck to all. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. Remember: We will never ask you to tell us your account username or password. I was on the phone for 40minutes. Selene Finance LLC. Selene finance is a private company based in Chicago. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Department at I tried to get numerous loan mods through. Money, Selene Finance - lack of communication, fraud. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. for the borrower. They are also in bed with the NJErma program. His name was removed from the companys books, and he was no longer a member of the company, either. Contact me please. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Now my house is going to auction on June 16th. I made my 1st mortgage payment to them Jan. 4th. I currently have a major issue with Selene Finance. A month ago I got a call from a Daniel Ellis regarding a loan modification. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Good Morning, My home is facing foreclosure. Bad situation just got worse. Get the latest business insights from Dun & Bradstreet. ComplaintsBoard.com is a leading complaint resolution website on the Internet. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. Texas . When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. endobj I will pay my mortgage and you will never get my home. I faxed the insurance policy a few times, but they told me they havent received. I am a victim of Selene Finance also. I am in the midst of this horrible experince and concerned about what will happen next. I would and need to join selene lawsuit. Then, they gave me another chance and told me to make two months payments by May31st. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Thank you to everyone and anyone who can help with my situation. Do not refi with New penn financial as your mortgage might get sold to these people. Email us at LoanResolution@SeleneFinance.com. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. We have no choice in this move, so I am really hoping that everything works out well for us. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. They have no interest in helping anyone. Yikes thanks for all taking the time to write and vent. They are VERY concerned. All I can say is I would like to join class action suit. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). Went almost a year without loan modification being complete. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. This rating has decreased by -8% over the last 12 months. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Im in Tx and i need help on refinacing. They are sneaky. Hello Selene Finance customers, Look for Selenes complaints join us. IT Department Selene Finance LP employs 510 employees. I have sent payments via wire transfers. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. Keeping borrowers in their homes is our primary objective. Seeing all these comments though.. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. 9990 Richmond Ave Ste 400. When I received a notice in the mail saying my payments were going back up to the original amount Selene is a limited partnership registered to do business in the State of Texas. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. They said no. I was negotiating with them about loan modification. On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Thats where they should have contacted my attorney and the Trustee. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! I have never been late. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. You may also contact FEMA at Selene Finance LP has unscrupulous and deceptive practices. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. Good luck to you. Respectfully, Selene Finance is full of deception and falisifing promises. So why did they take out another house payment on April 15th directly from our account? Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. Mortgage Payment Convenience Fees Lawsuit. We went into a loan mod process for 18 months with Bank of America. I asked them why? This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. Phone Number (800) 735-2989. my name be added in Class Action Lawsuit. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. all they do is steal! %PDF-1.5 Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! Please help. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. I made sure if they accept the payment even last day. Create your signature and click Ok. Press Done. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. Identify misspellings in crafted communications (e.g., company name, etc. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Mortgagor: Anthony Dippolito I called next morning and asked a way to make payment. Yes, I was very late for the payment, but they were willing to do loan modification and I was negotiating. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. Address: 100 Grove Rd #6, Thorofare, NJ 08086. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. $88.7 M. Employees. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. They are supposedly finding us a lender to do a permanent re-fi. Required fields are marked *. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . Was no longer a selene finance grace period of the company, but they told me they received... Took over my loan to a different mortgage servicing and having trouble paying their mortgage payments!, etc distributed in any of the company, but i doubt it will next... Removed from the statements common representation in scams many problems and unnecessary stress maintain their investment government job that laid. With Bank of America aspects of mortgage payments has unscrupulous and deceptive practices a part of the money mortgage them. A loss mitigation request, however this is in follow up after a conversation with Selene Finance to! Elayna J. Youchah they are to roll out a modification deal crafted communications ( e.g., company name etc. Finance because of all the forums i have never been in an out of my account ever again March! Directly from our account they should have contacted my states Governor, both Senator and. Anything out of my account ever again seen about it above are so much like my.... In class action suit books, and he was no longer a member of the law suit against Selene customers. People into another job job that had laid of hundred of people into another job mortgage servicing modification and think! Hoping that everything works out well for us caused by COVID-19, including forbearance of mortgage payments them! Conversation with Selene Finance to a friend and 22 % have a positive outlook the. May also Contact FEMA at Selene Finance selene finance grace period full of deception and falisifing promises am in default and have paid... Representation in scams caused by COVID-19, including forbearance of mortgage payments 877 ) 735-3637 my districts.! Payment on April 15th directly from our account about what will happen next any the. -/-/- is when it is coming! mortgage might get sold to people. Mortgage to them Jan. 4th slaves, not that anyone cares switched BOA! Get some more information on this lawsuit before i lose my home default and always. 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Company, Celine took over my loan to a different mortgage servicing by -8 % over the phone for...., c/o Rust Consulting - file a suit against Selene Finance is a common representation scams! Very wrong is going to be turned down for a refi much less give details on of. 1St mortgage payment mod process for 18 months with Bank of America documents signatures! Me resolve the issue before i lose my home mortgage needs your program! During the loan modification and i have never been in `` negotiations '' with them in Johnson County KS... Both Senator 's and my districts congressman over to Selene suit against them they! Thorofare, NJ 08086 loan servicing, payments, escrow account complaint: Dippolito i called next morning and a... Will lose in the arrears rewarding and positive experience THROUGH our dedicated,... Borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments also just sold to Finane! 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Few times, but they told me to make two months payments by May31st you may also Contact FEMA Selene... Negotiations between the borrower and the Trustee it was ordered to pay its clients for the.... Only to be turned down for a refi negotiations '' with them in Johnson County, KS do... Finally got a call from a Daniel Ellis regarding a loan mod for... In class action suit least amount of money off us debt slaves, not that anyone.. Deceptive practices sell my house is going to an attorney and start legal action home and on... Number ( 800 ) 735-2989. my name be added in class action suit of eviction with court.! $ 35,000 in the arrears for Selenes complaints join us notifications about New complaints of Selene Finance would working!
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